Mecury Quality Center 9 & Internet Explorer 8.0

Anyone spending any time frustrated with Quality Center understands the corporate hesitation in the exorbitant expense of Quality Center 10 and the lack of support for any browser beyond Internet Explorer 7 in Quality Center 9.  In attempt to put a rest to your futile efforts clicking search result after search result I have compiled my research into one location.

 

Internet Explorer 7.0 is the latest browser supported by Quality Center 9.0. Therefore it is necessary to utilize compatibility mode as well as modify security settings in Internet Explorer 8.0 for the application to function properly.

1. Launch IE 8 
2. Expand  the Tools menu 
3. Click Compatibility View Settings 
4. Uncheck Display intranet sites in Compatibility View if checked. 
5. Enter <YOUR MERC SERVER> into the Add this website edit box 
6. Click Add 
7.  Click Close
   (You should now be prompted to Install Mercury Quality Center 9.0
   If so skip to step 17.)
8. Expand the Tools menu again
9. Click Internet Options
10. Click Internet Options
11. Click the Advanced Tab
12. Locate the Security Section
13. Click Reset to Reset IE’s settings to their default condition.
14. Click OK
15. Restart Internet Explorer
16. Navigate to your Mercury Quality Center url. 
17. Click Install to install Mercury Quality Center 9.0 

Option 2 (If persistent issues with IE8 or the above fails to install Quality Center):

1. Download the Quality Center Explorer from ftp://ftp.itrc.hp.com/applications/qualitycenter/qc90/others/qcexplorer/QCExplorerAddIn.exe
2. When prompted to save QCExplorerAddIn.exe click Run
3. Accept the default installation directory
4. Click Next
5. Click Start
6. Click All Programs
7. Expand Quality Center
8. Click QC Explorer
9.  In the Address bar enter the address to our Mercury Quality Center instance 
   
10. Click Go     

 After all necessary components are downloaded you will be prompted for your login credentials.

Enjoy! Keep on Nerdin'